There are very few instances in fact I struggle to think of even one example, where an IT-led project will not impact the organisation through some sort of structure, people or process change. Time and again I see a gap existing between the delivery of a project and the organisational change it inevitably creates. Often companies will engage expensive consultants to help with the organisations cultural and process changes; sometimes they do this at the same time as running an IT project, however even if the two are running in parallel they’re generally tracking along their own path and seldom if ever come together.
Because I specialise in this area I wanted to understand if the critical success factors and challenges this gap presents to a business have changed with the global economic climate. I was also interested in the actions or processes you are taking or putting in place to reduce this gap. Hence the December Survey - Organisational Change and IT-led Project Management Processes.
So what did the survey tell me? Well, some very interesting things actually but you'll have to read on to find out.