Tuesday 4 October 2011

Lessons Learned - Best when Transitioned to Organisational Knowledge

Project people everywhere are constantly on the lookout for ways to improve or add additional value to their projects. Twitter is one resource being used and recently a new Twitter hash-tag (hash-tags allow the user to directly participate in a specific topic of conversation) was created for Project Management Chat (#PMChat). A weekly discussion hosted by Robert Kelly and Rob Prinzo each Friday from 6-7pm (CET), its topics focus on Project Management and Leadership techniques, best practices, and so on.
But this isn’t a blog post about #PMChat. No, this post picks up on a response to one of the questions posed during Friday 30 Sept’s #PMChat topic: Project Closure and Lessons Learned. The question was…

Q2 – How can you assure that lessons learned are actually ‘learned’?

Good question. Why? Because the lessons learned exercise forms a key part of the project management process. But just doing the process alone won’t stop problems repeating. There must be action.